FAQs
Q: How do I book an appointment?
A: You can book directly through our online booking system by hitting the BOOK button or by calling the salon during business hours. Walk-ins are welcome when available, but we recommend booking ahead to guarantee your spot.
Q: Do you take walk-ins?
A: Yes, we do! However, our stylists often book up, so scheduling ahead ensures you get the time and stylist you want.
Q: What’s your cancellation policy?
A: We kindly ask for at least 48 hours’ notice to cancel or reschedule. Late cancellations or no-shows may be subject to a fee. Check out our full policy here.
Q: What services do you offer?
A: We specialize in precision cuts, creative color, balayage, lived-in looks, curly hair care, and transformational looks. Check out our Services page for full descriptions and pricing.
Q: How much do your services cost?
A: Prices vary by stylist and service complexity. You can view starting prices on our Team / Pricing or contact us for a personalized quote.
Q: What if I’m running late?
A: We understand — Brooklyn traffic happens! If you’re more than 15 minutes late, the stylist will use their discretion to decide if the service will be canceled and charged in full.
Q: Do you accept tips?
A: Yes, tips are always appreciated! You can tip in cash or Venmo,
Q: Where are you located?
A: We’re in Greenpoint at:
CutLoose BK
78 Dobbin Street, Brooklyn, NY 11222